Contacts & Service
Do you want to get in touch with us, download information material or get an overview of our videos? Or are you looking for information on standards or the answer to a specific question? This is where you'll find all the ways to contact us, download our brochures and catalogues and watch our videos. You'll also find easy-to-understand information on relevant hardware standards as well as our FAQ.Contacts
HOPPE Addresses Worldwide
More than 20 sites on three continents – HOPPE Group operates worldwide. You will find the most important addresses and contact options here.
Contact Form
Do you have any questions or concerns? You can contact us quickly and easily using our contact form. We’ll be happy to assist you.
ARRONE CPD Training
ARRONE CPD Training
HOPPE (UK) offers free, in-house CPD sessions for door and window hardware suppliers, facilities managers and architects. The sessions are designed to help you understand the key role that architectural ironmongery plays in all buildings. All training is delivered by the experienced architectural ironmongery team from HOPPE (UK).
Downloads
Mounting Instructions / User Manuals
This is how you do it: up-to-date instructions for installing and operating our architectural fittings and handles.
Declarations of Conformity CE and EU
We have collected our current CE and EU declarations of conformity for you here.
DoP (Declaration of Performance) Certificates
We have collected our current DoP (Declarations of Performance) certificates for you here.
Environmental Product Declarations (EPD)
You can view the environmental product declarations for door and window handles as well as electromechanical security hardware here.
Standards
BS EN 1154 – Door Closing Devices
European and British standardisation for the performance of controlled door closing devices
BS EN 1155 – Electrically Powered Hold-Open Devices
European and British standardisation for separate hold-open devices and for hold-open mechanisms incorporated in a door closer
BS EN 1158 – Door Co-Ordinator Devices
European and British standardisation for both separately mounted devices and mechanisms incorporated in door closers
BS EN 12209 – Locks and Latches
European and British standardisation for mechanically operated locks, latches and locking plates
BS EN 1125 – Panic Exit Hardware
European and British standardisation for for panic exit devices
BS EN 179 – Emergency Exit Hardware
European and British standardisation for emergency exit devices
BS EN 1634-1 – Fire and Smoke Resistant Doors
European and British standardisation for fire-resistant hardware
BS EN 1906 – Lever Handle and Knob Furniture
European and British standardisation for door furniture
BS 8300-2:2018 – Design of an Accessible and Inclusive Built Environment
British standardisation for architectural design and the built environment to meet the needs of disabled people
BS EN 12320 – Padlock and Padlock Fittings
Specifies requirements and test methods for padlocks and padlock fittings
BS 3621 – Thief Resistant Locks (Key Egress)
Lock assemblies operated by key from both the inside and outside of the door
BS 8607 – Mechanically Operated Push Button Locksets
Specifies requirements and test methods for mechanically operated push button locksets
FAQ – Frequently Asked Questions
FAQ – Frequently Asked Questions
Here you will find an overview of frequently asked questions about our products. If your question is not answered here or you have further questions, you can contact us via the contact form.
Purchase Checklist for HOPPE Products
Purchase Checklist for HOPPE Products
In order to choose the hardware technically appropriate for the entrance door to your flat or house, any interior door or to choose the right window handle it is important to be aware of the following points and to compare them with the information of the product packaging.