Frequently Asked Questions
Here you will find an overview of frequently asked questions about our products. If your question is not answered here or you have further questions, you can contact us via the contact form.
General Information
The mechanical operation of our products is covered by a 10 year guarantee as standard. If functional defects occur during this period, please contact the distributor you purchased the product from. If you wish to make a complaint about a product that an installer or fitter has installed, please contact them. Here you will find the declaration for the HOPPE operational guarantee and the Resista® surface guarantee.
We specify a price range for each product, as it is not possible for individuals to purchase directly from HOPPE. Please contact your distributor for the actual sales price.
Business partners should contact their HOPPE contact person.
Our handles are made of aluminium, stainless steel, nylon or brass.
The product catalogue shows the material each model is made of.
We supply specialist distributors and the retail trade. It is not possible for individuals to buy directly from HOPPE. You can find a local specialist distributor via the distributor search function.
Installation instructions are enclosed with each product. Additional copies can be requested using our contact form. The instructions also describe the disassembly procedure.
The door handle is equipped with a clamping mechanism. The mechanism can be released by turning it slightly using the Allen key provided or a small slotted screwdriver. A video is available here.
All the latest brochures and catalogues are available under Downloads.
Please contact the HOPPE trading partners or use our contact form to submit your inquiry. We will be happy to help you find the right accessory.