Contacts & Service

Do you want to get in touch with us, download information material or get an overview of our videos? Or are you looking for information on standards or the answer to a specific question? This is where you'll find all the ways to contact us, download our brochures and catalogues and watch our videos.
Contacts & Service
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Contacts

HOPPE Addresses Worldwide

HOPPE Addresses Worldwide

More than 20 sites on three continents – HOPPE Group operates worldwide. You will find the most important addresses and contact options here.

Contact Form

Contact Form

Do you have any questions or concerns? You can contact us quickly and easily using our contact form. We’ll be happy to assist you.

Distributor Search

Distributor Search

HOPPE architectural fittings are only available from specialist retailers. Customers can use our distributor search to find suppliers of our products – quickly and easily.

Downloads

Catalogues & Brochures

Cataloglues & Brochures

Take a look at our current catalogues and brochures.

Mounting Instructions / User Manuals

Mounting Instructions / User Manuals

This is how you do it: up-to-date instructions for installing and operating our architectural fittings and handles.

Declarations of Conformity CE and EU

Declarations of Conformity CE and EU

We have collected our current CE and EU declarations of conformity for you here.

DoP (Declaration of Performance) Certificates

DoP (Declaration of Performance) Certificates

We have collected our current DoP (Declarations of Performance) certificates for you here.

Environmental Product Declarations (EPD)

Environmental Product Declarations (EPD)

You can view the environmental product declarations for door and window handles as well as electromechanical security hardware here.

Videos

Design, Technology, and More

Design, Technology, and More

Link to our YouKu Channel

Assembly and Installation Videos

Assembly and Installation Videos

Discover how it’s done: Up-to-date videos for assembling and installation of our products.

Standards

DIN EN 1906 – European and German Standardisation for Hardware

DIN EN 1906 – European and German Standardisation for Hardware

For the purposes of European standardisation, DIN EN 1906 has been introduced to specify requirements and test methods for door handles and door knobs. It was adopted on European level in October 2001, has been revised several times and is currently valid as EN 1906 – December 2012 issue.

DIN 18257 and RAL-GZ 607/6 for Security Hardware

DIN 18257 and RAL-GZ 607/6 for Security Hardware

These regulations determine the terms, dimensions and tightened requirements as well as testing procedures for security hardware corresponding to the increased demands of the user and as a result of many years of police experience.

DIN 18273 for Fire-resistant and Smoke Doors

DIN 18273 for Fire-resistant and Smoke Doors

Fire-resistant handle sets must be manufactured according to the requirements of DIN 18273. This standard is valid for all fire-resistant door sets used in fire-resistant and smoke doors.

DIN EN 179 for Emergency Exit Devices

DIN EN 179 for Emergency Exit Devices

European standard DIN EN 179 for emergency exit devices has been in force since June 2002 and was revised in 2008. It defines the requirements and testing procedures, and provides firm recommendations for their application.

DIN EN 1125 for Panic Devices

DIN EN 1125 for Panic Devices

European standard DIN EN 1125 for panic devices has been in force since June 2002 and was revised in 2008. It defines the requirements and testing procedures, and provides firm recommendations for their application.

DIN EN 13126-3 and DIN 18267

DIN EN 13126-3 and DIN 18267

The European DIN EN 13126 standard deals with the hardware for windows and door-high windows. Part 3 of this series of standards defines the requirements and test methods for handles, in particular for tilt-and-turn , tilt-first and turn-only hardware. The dimensional specifications are defined in DIN 18267.

RAL-GZ 607/9

RAL-GZ 607/9

The quality and test specifications of RAL-GZ 607 define the requirements and the procedure for the quality assurance of locks and hardware. The revised DIN EN 13126-3 forms the basis for the revised quality guideline RAL-GZ 607/9 for window handles and window handles with protective effect (April 2023 edition).

BS EN 1935:2002 – Singe Axis Hinges

BS EN 1935:2002 – Singe Axis Hinges

This European standard specifies requirements for single-axis hinges for windows and doors opening in one direction only, whose rotation axis is no more than 30 mm from the face of the sash or door. It covers both fixed pin and lift-off hinges and contains additional requirements for hinges intended for use on fire doors.

BS EN 12209:2003 – Mechanical Operated Locks, Latches and Locking Plates

BS EN 12209:2003 – Mechanical Operated Locks, Latches and Locking Plates

This standard specifies requirements and test methods for the durability, strength, security, and function of mechanically operated locks and latches and their locking plates for use in doors, window doors, and entrance doors in buildings. The ARRONE range of locks has been successfully type tested to all the requirements of BS EN 12209:2016. The classification achieved is given for each lock separately.

BS EN 1303 – Cylinders for Locks

BS EN 1303 – Cylinders for Locks

This European standard on cylinders for locks applies to cylinders and the locks they use. Using an 8-digit coding system each digit refers to a particular feature of the product measured against the standard’s performance requirements.

BS EN 1634 – Fire Resistance Tests for Door and Shutter Assemblies

BS EN 1634 – Fire Resistance Tests for Door and Shutter Assemblies

Fire-resisting doors serve three main purposes in a building; to restrict the initial development of fire; to restrict the spread of a fire; to protect escape routes. Under BS EN 1634-1 test regimes, a door withstands fire attack for a period of time, for example 36 minutes or 67 minutes, and for the purposes of regulations is then described as E30, E60, etc. (BS EN 1634-1).

Purchase Checklist for HOPPE Products

Purchase Checklist for HOPPE Products

Purchase Checklist for HOPPE Products

In order to choose the hardware technically appropriate for the entrance door to your flat or house, any interior door or to choose the right window handle it is important to be aware of the following points and to compare them with the information of the product packaging.

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