{"id":99424,"date":"2020-09-24T16:34:57","date_gmt":"2020-09-24T14:34:57","guid":{"rendered":"http:\/\/www.hoppe.com\/us-us\/?page_id=99424"},"modified":"2024-10-07T12:06:27","modified_gmt":"2024-10-07T10:06:27","slug":"warranty-care-maintenance-information","status":"publish","type":"page","link":"https:\/\/www.hoppe.com\/us-us\/door-handles\/support\/hardware-support\/warranty-care-maintenance-information\/","title":{"rendered":"Warranty, Care &#038; Maintenance Information"},"content":{"rendered":"\n<div class=\"wp-block-hoppe-layout-content-page slot-wrapper clear_fix\" id=\"doubleContent\">\n<div class=\"wp-block-hoppe-layout-main-content single-slot\" id=\"mainContent\"><section mmid=\"headerbild\" style=\"margin: 0 0 8px;\">\t\t<span class=\"image-component \">\n\t\t\t\t\t\t<img decoding=\"async\" id=\"headerimage\" title=\"Warranty, Care &amp; Maintenance Information\" src=\"https:\/\/www.hoppe.com\/us-us\/wp-content\/uploads\/2020\/05\/HOPPE-Header-Die-HOPPE-Funktions-Garantie.jpg\" srcset=\"https:\/\/www.hoppe.com\/us-us\/wp-content\/uploads\/2020\/05\/HOPPE-Header-Die-HOPPE-Funktions-Garantie.jpg 2048w, https:\/\/www.hoppe.com\/us-us\/wp-content\/uploads\/2020\/05\/HOPPE-Header-Die-HOPPE-Funktions-Garantie-300x105.jpg 300w, https:\/\/www.hoppe.com\/us-us\/wp-content\/uploads\/2020\/05\/HOPPE-Header-Die-HOPPE-Funktions-Garantie-768x269.jpg 768w, https:\/\/www.hoppe.com\/us-us\/wp-content\/uploads\/2020\/05\/HOPPE-Header-Die-HOPPE-Funktions-Garantie-1024x358.jpg 1024w, https:\/\/www.hoppe.com\/us-us\/wp-content\/uploads\/2020\/05\/HOPPE-Header-Die-HOPPE-Funktions-Garantie-960x336.jpg 960w, https:\/\/www.hoppe.com\/us-us\/wp-content\/uploads\/2020\/05\/HOPPE-Header-Die-HOPPE-Funktions-Garantie-600x210.jpg 600w, https:\/\/www.hoppe.com\/us-us\/wp-content\/uploads\/2020\/05\/HOPPE-Header-Die-HOPPE-Funktions-Garantie-384x134.jpg 384w\" alt=\"Warranty, Care &amp; Maintenance Information\" style=\"max-width: 100%;\" \/>\n\t\t\t\t\t<\/span>\n\t\t\t\n\t\t<div style=\"clear:both;\"><\/div>\n\t\t\t<\/section>\n\t\n\n\n<p>All products sold by HOPPE North America, Inc. are subject to HOPPE North America\u2019s STANDARD Limited Mechanical Warranty and STANDARD Limited Finish Warranty unless otherwise noted.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">HOPPE STANDARD Warranties<br>(commercial and residential applications)<\/h2>\n\n\n\n<ul>\n<li><a href=\"http:\/\/www.hoppe.com\/us-us\/standard-limited-mechanical-warranty\/\">STANDARD Limited Mechanical Warranty<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/www.hoppe.com\/us-us\/handle-of-excellence\/hoppe-brand-quality\/standard-limited-finish-warranty\/\">STANDARD Limited Finish Warranty<\/a><\/li>\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">HOPPE HLS<sup>\u00ae<\/sup><br>(non-commercial applications)&nbsp;<\/h2>\n\n\n\n<ul>\n<li><a href=\"http:\/\/www.hoppe.com\/us-us\/limited-lifetime-mechanical-warranty\/\">Limited Lifetime Mechanical Warranty<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/www.hoppe.com\/us-us\/hls-limited-lifetime-finish-warranty\/\">HLS<\/a><sup><a href=\"http:\/\/www.hoppe.com\/us-us\/hls-limited-lifetime-finish-warranty\/\">\u00ae<\/a><\/sup><a href=\"http:\/\/www.hoppe.com\/us-us\/hls-limited-lifetime-finish-warranty\/\">&nbsp;Limited Lifetime Finish Warranty<\/a><\/li>\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">HOPPE Handle Sets, HOPPE Adjustable Hinges, Keyed Cylinders, and Turn Pieces (non-commercial applications)<\/h2>\n\n\n\n<ul>\n<li><a href=\"http:\/\/www.hoppe.com\/us-us\/limited-lifetime-mechanical-warranty\/\">Limited Lifetime Mechanical Warranty<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/www.hoppe.com\/us-us\/resista-limited-lifetime-finish-warranty\/\">Resista<\/a><sup><a href=\"http:\/\/www.hoppe.com\/us-us\/resista-limited-lifetime-finish-warranty\/\">\u00ae<\/a><\/sup><a href=\"http:\/\/www.hoppe.com\/us-us\/resista-limited-lifetime-finish-warranty\/\">&nbsp;Limited Lifetime Finish Warranty<\/a><\/li>\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">HOPPE Hardware Solutions by HAUTAU<br>(non-commercial applications)<\/h2>\n\n\n\n<ul>\n<li><a href=\"http:\/\/www.hoppe.com\/us-us\/limited-10-year-mechanical-warranty\/\">Limited 10 Year Mechanical Warranty<\/a><\/li>\n\n\n\n<li><a href=\"http:\/\/www.hoppe.com\/us-us\/hautau-limited-finish-warranty\/\">HAUTAU Limited Finish Warranty<\/a><\/li>\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">Care and Maintenance<\/h2>\n\n\n\n<ul>\n<li><a href=\"http:\/\/www.hoppe.com\/us-us\/care-and-maintenance-of-hoppe-hardware\/\">Hardware Care and Maintenance<\/a><\/li>\n\n\n\n<li><a rel=\"noreferrer noopener\" aria-label=\"HAUTAU Atrium HKS200Z Maintenance Instructions (PDF)\u2028 (\u00f6ffnet in neuem Tab)\" href=\"https:\/\/hoppegroup.sharepoint.com\/:b:\/s\/media\/EZOZJ7FBU8lGp2C-lSPbtNUBNcxRicHXtRt1T9cnDO7X9w?e=8VuS7s\" target=\"_blank\">HAUTAU Atrium HKS200Z Maintenance Instructions (PDF)<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hoppegroup.sharepoint.com\/:b:\/s\/media\/ETjI4-UeQblDhUWhkL9J1HYBP6S3Z7UTKLQ2wlgtsHk2ng?e=sA4YXg\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"HAUTAU Atrium HS300 Maintenance Instructions (PDF) (\u00f6ffnet in neuem Tab)\">HAUTAU Atrium HS300 Maintenance Instructions (PDF)<\/a><\/li>\n<\/ul>\n\n\n\n\n\n<h2 class=\"wp-block-heading\">MSDS<\/h2>\n\n\n\n<ul>\n<li><a href=\"https:\/\/hoppegroup.sharepoint.com\/:b:\/s\/media\/EfLahXSJ6BVFthsQzP5fOpcBpLdvgPMXTmZgJ0u2CFs0Tg?e=WJMQfc\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"MSDS for Boeshield T-9 (PDF) (\u00f6ffnet in neuem Tab)\">MSDS for Boeshield T-9 (PDF)<\/a><\/li>\n<\/ul>\n\n\n\n\n\n<h3 class=\"wp-block-heading\">!ATTENTION CONSUMER!<\/h3>\n\n\n\n<p>If seeking a warranty claim, please consult the end-seller of the window, door, or other product using the HOPPE item. Warranties for products sold by HOPPE North America are extended to the original purchaser of the product with proof of purchase. HOPPE will not honor warranty claims from individuals who did not purchase products directly from HOPPE North America, Inc.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-hoppe-layout-side-content\" id=\"sideContent\">\n<table width=\"100%\" height=\"60\">\n<tbody>\n<tr>\n<td>\n<img decoding=\"async\" src=\"http:\/\/www.hoppe.com\/us-us\/wp-content\/uploads\/2020\/05\/MATT-HOPPE-Funktions-Garantie-DE.svg\" alt=\"10-year guarantee on the mechanical operation\" title=\"10-year guarantee on the mechanical operation\" width=\"75\" align=\"right\"><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>According to HOPPE, a brand-name product keeps its promise of quality to the enduser. As a way of ensuring this, HOPPE gives a 10-year guarantee on the mechanical operation of all door and window handles, as long as the respective assembly and maintenance guidelines are fulfilled.<\/p>\n","protected":false},"author":71,"featured_media":0,"parent":99325,"menu_order":17,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","footnotes":""},"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"hoppe-headerimage":false,"hoppe-historyheaderimage":false,"hoppe-historybgimage":false,"galleria":false,"homepage-banner":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"shop_catalog":false,"shop_single":false,"shop_thumbnail":false,"shop_single_thumb":false},"uagb_author_info":{"display_name":"theiner-hoppe","author_link":"https:\/\/www.hoppe.com\/us-us\/author\/theiner-hoppe\/"},"uagb_comment_info":0,"uagb_excerpt":"According to HOPPE, a brand-name product keeps its promise of quality to the enduser. As a way of ensuring this, HOPPE gives a 10-year guarantee on the mechanical operation of all door and window handles, as long as the respective assembly and maintenance guidelines are fulfilled.","_links":{"self":[{"href":"https:\/\/www.hoppe.com\/us-us\/wp-json\/wp\/v2\/pages\/99424"}],"collection":[{"href":"https:\/\/www.hoppe.com\/us-us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hoppe.com\/us-us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hoppe.com\/us-us\/wp-json\/wp\/v2\/users\/71"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hoppe.com\/us-us\/wp-json\/wp\/v2\/comments?post=99424"}],"version-history":[{"count":10,"href":"https:\/\/www.hoppe.com\/us-us\/wp-json\/wp\/v2\/pages\/99424\/revisions"}],"predecessor-version":[{"id":103746,"href":"https:\/\/www.hoppe.com\/us-us\/wp-json\/wp\/v2\/pages\/99424\/revisions\/103746"}],"up":[{"embeddable":true,"href":"https:\/\/www.hoppe.com\/us-us\/wp-json\/wp\/v2\/pages\/99325"}],"wp:attachment":[{"href":"https:\/\/www.hoppe.com\/us-us\/wp-json\/wp\/v2\/media?parent=99424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}