{"id":21387,"date":"2023-02-07T16:05:50","date_gmt":"2023-02-07T15:05:19","guid":{"rendered":"http:\/\/www.hoppe.com\/se-sv\/?page_id=21387"},"modified":"2023-12-12T11:42:43","modified_gmt":"2023-12-12T10:42:43","slug":"allmanna-anvisningar-hoppe-kundportal","status":"publish","type":"page","link":"https:\/\/www.hoppe.com\/se-sv\/allmanna-anvisningar-hoppe-kundportal\/","title":{"rendered":"Allm\u00e4nna anvisningar HOPPE-kundportal"},"content":{"rendered":"<section class=\"wp-bootstrap-blocks-container has--bg-white\">\n\t<div class=\"container\">\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Vem f\u00e5r tillg\u00e5ng till HOPPE-kundportal?<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">En kund som \u00e4r registrerad i HOPPEs system f\u00e5r automatiskt tillg\u00e5ng till v\u00e5r kundportal och kan logga in med sin e-postadress. Vid f\u00f6rsta inloggningen m\u00e5ste ett l\u00f6senord skapas.<br>Ta kontakt med din HOPPE-kontaktperson om en medarbetare som hittills inte funnits med i v\u00e5rt system ska f\u00e5 \u00e5tkomst till v\u00e5r kundportal. Din HOPPE-kontaktperson l\u00e4gger d\u00e5 in den nya anv\u00e4ndaren. F\u00f6ruts\u00e4ttning f\u00f6r inloggning \u00e4r en giltig e-postadress.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"wp-bootstrap-blocks-container\">\n\t<div class=\"container\">\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Hur kan jag bearbeta eller radera mina kontouppgifter?<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">Kontouppgifter kan inte \u00e4ndras via portalen. Om s\u00e5dan information ska \u00e4ndras, raderas eller kompletteras v\u00e4nligen kontakta din HOPPE-kontaktperson. \u00c4ven n\u00e4r en anv\u00e4ndare ska deaktiveras och deras \u00e5tkomst ska sp\u00e4rras m\u00e5ste detta g\u00f6ras av din HOPPE-kontaktperson.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"wp-bootstrap-blocks-container has--bg-white\">\n\t<div class=\"container\">\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Hur kan jag \u00e4ndra mitt l\u00f6senord?<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">Du kan n\u00e4r som helst \u00e4ndra ditt l\u00f6senord via \u201dGl\u00f6mt l\u00f6senord\u201d eller via anv\u00e4ndardata under menypunkten \u201dKonto\u201d (l\u00e4ngst ner till h\u00f6ger i kundportalvisningen).<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"wp-bootstrap-blocks-container\">\n\t<div class=\"container\">\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Hur s\u00e4kra \u00e4r mina data i HOPPEs kundportal?<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">HOPPE anv\u00e4nder helt s\u00e4ker krypteringsprogramvara. Personliga data som namn eller adresser samt data om f\u00f6retaget \u00f6verf\u00f6rs endast via s\u00e4kerhetsstandarden SSL (Secure Sockets Layer).<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"wp-bootstrap-blocks-container has--bg-white\">\n\t<div class=\"container\">\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Kan jag vidarebefordra en l\u00e4nk fr\u00e5n HOPPE-kundportal?<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">L\u00e4nkar fr\u00e5n portalen kan bara h\u00e4mtas fram av inloggade kunder. Inloggningen till portalen \u00e4r ett absolut krav.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"wp-bootstrap-blocks-container has--bg-white\">\n\t<div class=\"container\">\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">F\u00e5r jag vidarebefordra data?<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">Data fr\u00e5n HOPPE-kundportal st\u00e5r bara till f\u00f6rfogande f\u00f6r HOPPEs kunder.<br>Att vidarebefordra bilder eller dokument till tredje part \u00e4r inte till\u00e5tet.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n<section class=\"wp-bootstrap-blocks-container\">\n\t<div class=\"container\">\n\t\t\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<h2 class=\"wp-block-heading\">Vilka funktioner \u00e4r tillg\u00e4ngliga?<\/h2>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3 text-md-end\">\n\t\t\t\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.hoppe.com\/se-sv\/kundportal\/\">Startsida:<\/a><\/h3>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">Utifr\u00e5n startsidan har du tillg\u00e5ng till alla funktioner t.ex. ordering\u00e5ng och -\u00f6versikt, nedladdning av bilder och dokument, Min kontoinformation och individualiserade f\u00f6rs\u00e4ljningsunderlag. Dessutom sammanst\u00e4ller vi h\u00e4r intressanta nyheter om HOPPE f\u00f6r dig.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3 text-md-end\">\n\t\t\t\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.hoppe.com\/se-sv\/kundportal\/orderoversikt\">Order\u00f6versikt:<\/a><\/h3>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">I order\u00f6versikten visas de 3 senaste m\u00e5nadernas ordrar. De kan filtreras efter ordernummer, kundordernummer, orderv\u00e4rde, orderdatum eller orderstatus. Genom att klicka p\u00e5 ordernumren s\u00e5 f\u00e5r du detaljerad information om din order.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3 text-md-end\">\n\t\t\t\n\n<h3 class=\"wp-block-heading\">Orderdetaljsida:<\/h3>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">H\u00e4r kan du h\u00e4mta fram allm\u00e4n information om din order samt de olika positionerna. Leveransdatumet f\u00f6r leverans av totalpositionen samt statusinformationen \u00e4r alltid relaterat till den aktuella positionen.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3 text-md-end\">\n\t\t\t\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.hoppe.com\/se-sv\/kundportal\/nedladdningar\/motivbilder\/\">Ladda ner motivbilder:<\/a><\/h3>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">HOPPE erbjuder h\u00f6guppl\u00f6sta motivbilder till sina kunder, upplagda med 300 dpi i formatet 30 x 30 cm. Genom ett klick p\u00e5 bilden eller p\u00e5 bildnamnet startas nedladdningen. V\u00e5ra villkor f\u00f6r anv\u00e4ndning av HOPPE-motivbilder hittar du <a href=\"https:\/\/hoppegroup.sharepoint.com\/:b:\/s\/media\/EWfVwcXesYBGl1C3A97_jiQBhl2Ni8byn_1IRkoeccRKYw?e=daTXSc\" target=\"_blank\" rel=\"noopener\">h\u00e4r<\/a>.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3 text-md-end\">\n\t\t\t\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.hoppe.com\/se-sv\/kundportal\/nedladdningar\/produktbilder-och-katalogritningar\/\">Ladda ner bilder av produkter:<\/a><\/h3>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">\u00c4ven utskrivbara bilder av produkter kan laddas ner. De \u00e4r upplagda med 300 dpi och omfattar HOPPEs onlinesortiment f\u00f6r den svenska marknaden. Bilder p\u00e5 produkterna h\u00e4mtas genom att ange HOPPEs artikelnummer. Upp till 20 artikelnummer kan anges och laddas ner som zip-fil via \u201dNedladdning\u201d.<br>Obs! Bildbeteckningen inneh\u00e5ller modellbeteckningen och inte artikelnumret. D\u00e4rf\u00f6r rekommenderar vi att notera modellnumret n\u00e4r du anger artikelnumret.<br>Inloggade kunder kan \u00e4ven h\u00e4mta h\u00f6guppl\u00f6sta bilder av produkterna fr\u00e5n online-produktkatalogen under fliken \u201dNedladdning\u201d.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3 text-md-end\">\n\t\t\t\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.hoppe.com\/se-sv\/kundportal\/nedladdningar\/foersaeljningsdokument\/\">Ladda ner prislista med bruttopriser:<\/a><\/h3>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">H\u00e4r kan f\u00f6rs\u00e4ljningsunderlag med bruttopriser h\u00e4mtas och laddas ner. De \u00e4r inte tillg\u00e4ngliga p\u00e5 den offentliga www.hoppe.com. De \u00e4r en katalog och kan l\u00e4sas antingen online eller laddas ner.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\n<div class=\"wp-bootstrap-blocks-row row\">\n\t\n\n<div class=\"col-12 col-md-3 text-md-end\">\n\t\t\t\n\n<h3 class=\"wp-block-heading\"><a href=\"https:\/\/www.hoppe.com\/se-sv\/kundportal\/kontouppgifter\">Konto:<\/a><\/h3>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-6\">\n\t\t\t\n\n<p class=\"wp-block-paragraph\">Under menypunkten \u201dKonto\u201d kan du se vilken information om dig som finns hos oss. Dessa <a href=\"https:\/\/www.hoppe.com\/se-sv\/kundportal\/kontouppgifter\">kunddata<\/a> kan inte \u00e4ndras eller kompletteras via HOPPE-kundportal utan m\u00e5ste kommuniceras till din HOPPE-kontaktperson. \u00c4ven deaktiveringen av anv\u00e4ndare m\u00e5ste g\u00f6ras via din HOPPE-kontaktperson. Uppgifter som sparats under Anv\u00e4ndardata avser kontaktdata f\u00f6r den aktuella anv\u00e4ndaren. D\u00e4r kan du sj\u00e4lv \u00e4ndra ditt l\u00f6senord.<\/p>\n\n\t<\/div>\n\n\n\n<div class=\"col-12 col-md-3\">\n\t\t\t\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"page_without_header.php","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-21387","page","type-page","status-publish","hentry"],"acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/www.hoppe.com\/se-sv\/author\/robert-mm\/","display_name":"robert-mm"},"relative_dates":{"created":"Posted 3 \u00e5r ago","modified":"Updated 2 \u00e5r ago"},"absolute_dates":{"created":"Posted on 7. februari 2023","modified":"Updated on 12. december 2023"},"absolute_dates_time":{"created":"Posted on 7. februari 2023 16:05","modified":"Updated on 12. december 2023 11:42"},"featured_img_caption":"","featured_img":false,"series_order":"","_links":{"self":[{"href":"https:\/\/www.hoppe.com\/se-sv\/wp-json\/wp\/v2\/pages\/21387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hoppe.com\/se-sv\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hoppe.com\/se-sv\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hoppe.com\/se-sv\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hoppe.com\/se-sv\/wp-json\/wp\/v2\/comments?post=21387"}],"version-history":[{"count":10,"href":"https:\/\/www.hoppe.com\/se-sv\/wp-json\/wp\/v2\/pages\/21387\/revisions"}],"predecessor-version":[{"id":88774,"href":"https:\/\/www.hoppe.com\/se-sv\/wp-json\/wp\/v2\/pages\/21387\/revisions\/88774"}],"wp:attachment":[{"href":"https:\/\/www.hoppe.com\/se-sv\/wp-json\/wp\/v2\/media?parent=21387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}