{"id":5,"date":"2022-06-10T11:56:00","date_gmt":"2022-06-10T09:56:55","guid":{"rendered":"http:\/\/www.hoppe.com\/de-de\/?page_id=49"},"modified":"2026-04-28T16:44:03","modified_gmt":"2026-04-28T14:44:03","slug":"contacts-service","status":"publish","type":"page","link":"https:\/\/www.hoppe.com\/in-en\/contacts-service\/","title":{"rendered":"Contacts & Service"},"content":{"rendered":"
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Contacts<\/h2>\n\n\n\t\n
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\"HOPPE <\/div><\/a>\n\t\t\t\t\t
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HOPPE Addresses Worldwide<\/h4><\/a>\n\t\t\t\t\t\t

More than 20 sites on three continents \u2013 HOPPE Group operates worldwide. You will find the most important addresses and contact options here.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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\"Contact <\/div><\/a>\n\t\t\t\t\t
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Contact Form<\/h4><\/a>\n\t\t\t\t\t\t

Do you have any questions or concerns? You can contact us quickly and easily using our contact form. We\u2019ll be happy to assist you.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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Distributor Search<\/h4><\/a>\n\t\t\t\t\t\t

HOPPE architectural fittings are only available from specialist retailers. Customers can use our distributor search to find suppliers of our products \u2013 quickly and easily.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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\"HOPPE <\/div><\/a>\n\t\t\t\t\t
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HOPPE Newsletter<\/h4><\/a>\n\t\t\t\t\t\t

Are you interested in information on the latest HOPPE products, HOPPE technologies and more? Subscribe to our HOPPE newsletter! You will receive news about our products directly in your e-mail inbox.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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Downloads<\/h2>\n\n\n\t\n
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Catalogues & Brochures<\/h4><\/a>\n\t\t\t\t\t\t

Take a look at our current catalogues and brochures.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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\"DoP <\/div><\/a>\n\t\t\t\t\t
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DoP (Declaration of Performance) Certificates<\/h4><\/a>\n\t\t\t\t\t\t

We have collected our current DoP (Declarations of Performance) certificates for you here.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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\"Environmental <\/div><\/a>\n\t\t\t\t\t
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Environmental Product Declarations (EPD)<\/h4><\/a>\n\t\t\t\t\t\t

You can view the environmental product declarations for door and window handles as well as electromechanical security hardware here. <\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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Videos<\/h2>\n\n\n\t\n
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Design, Technology, and More<\/h4><\/a>\n\t\t\t\t\t\t

Link to our YouTube Channel<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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\"Assembly <\/div><\/a>\n\t\t\t\t\t
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Assembly and Installation Videos<\/h4><\/a>\n\t\t\t\t\t\t

Discover how it\u2019s done:\r\nUp-to-date videos for assembling and installation of our products.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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Standards<\/h2>\n\n\n\t\n
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\"DIN <\/div><\/a>\n\t\t\t\t\t
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DIN EN 1906 \u2013 European and German Standardisation for Hardware<\/h4><\/a>\n\t\t\t\t\t\t

For the purposes of European standardisation, DIN EN 1906 has been introduced to specify requirements and test methods for door handles and door knobs. It was adopted on European level in October 2001, has been revised several times and is currently valid as EN 1906 \u2013 December 2012 issue.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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DIN 18257 and RAL-GZ 607\/6 for Security Hardware<\/h4><\/a>\n\t\t\t\t\t\t

These regulations determine the terms, dimensions and tightened requirements as well as testing procedures for security hardware corresponding to the increased demands of the user and as a result of many years of police experience.<\/p>\n\t\t\t\t\t\t

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DIN 18273 for Fire-resistant and Smoke Doors<\/h4><\/a>\n\t\t\t\t\t\t

Fire-resistant handle sets must be manufactured according to the requirements of DIN 18273. This standard is valid for all fire-resistant door sets used in fire-resistant and smoke doors.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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DIN EN 179 for Emergency Exit Devices<\/h4><\/a>\n\t\t\t\t\t\t

European standard DIN EN 179 for emergency exit devices has been in force since June 2002 and was revised in 2008. It defines the requirements and testing procedures, and provides firm recommendations for their application.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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DIN EN 1125 for Panic Devices<\/h4><\/a>\n\t\t\t\t\t\t

European standard DIN EN 1125 for panic devices has been in force since June 2002 and was revised in 2008. It defines the requirements and testing procedures, and provides firm recommendations for their application.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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DIN EN 13126-3 and DIN 18267<\/h4><\/a>\n\t\t\t\t\t\t

The European DIN EN 13126 standard deals with the hardware for windows and door-high windows. Part 3 of this series of standards defines the requirements and test methods for handles, in particular for tilt-and-turn , tilt-first and turn-only hardware. \r\nThe dimensional specifications are defined in DIN 18267.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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RAL-GZ 607\/9<\/h4><\/a>\n\t\t\t\t\t\t

The quality and test specifications of RAL-GZ 607 define the requirements and the procedure for the quality assurance of locks and hardware. The revised DIN EN 13126-3 forms the basis for the revised quality guideline RAL-GZ 607\/9 for window handles and window handles with protective effect (April 2023 edition).<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 1935 \u2013 Single Axis Hinges<\/h4><\/a>\n\t\t\t\t\t\t

This European standard specifies requirements for single-axis hinges for windows and doors opening in one direction only, whose rotation axis is no more than 30 mm from the face of the sash or door. It covers both fixed pin and lift-off hinges and contains additional requirements for hinges intended for use on fire doors.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 1154 \u2013 Controlled Door Closing Devices<\/h4><\/a>\n\t\t\t\t\t\t

Providing details on product types, classification by use, test cycles, door mass, corrosion resistance, as well as definitions, product performance requirements, test apparatus, test methods and marking of products.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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BS EN 1155 \u2013 Electrically Powered Hold-Open Devices<\/h4><\/a>\n\t\t\t\t\t\t

This European standard specifies requirements for separate hold-open devices and also for hold-open mechanisms incorporated in a door closer. Electrically powered hold-open devices for swing doors manufactured according to this European standard can hold a swing door at a fixed position or can allow the door to swing freely. In each case interruption of the electrical supply will cause the controlled door to close positively.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 1158 \u2013 Door Co-Ordinator Devices<\/h4><\/a>\n\t\t\t\t\t\t

This European standard specifies requirements for both separately mounted devices and mechanisms incorporated in door closers. There are additional requirements for devices for use on fire\/smoke door assemblies.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 12209:2003 \u2013 Mechanical Operated Locks, Latches and Locking Plates<\/h4><\/a>\n\t\t\t\t\t\t

This standard specifies requirements and test methods for the durability, strength, security, and function of mechanically operated locks and latches and their locking plates for use in doors, window doors, and entrance doors in buildings. The ARRONE range of locks has been successfully type tested to all the requirements of BS EN 12209:2016. The classification achieved is given for each lock separately.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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BS EN 1303 \u2013 Cylinders for Locks<\/h4><\/a>\n\t\t\t\t\t\t

This European standard on cylinders for locks applies to cylinders and the locks they use. Using an 8-digit coding system each digit refers to a particular feature of the product measured against the standard\u2019s performance requirements.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 1125 \u2013 Panic Exit Devices<\/h4><\/a>\n\t\t\t\t\t\t

The main purpose of the performance requirements of this standard is to give safe and effective escape through a doorway with minimum effort and without prior knowledge of the device i.e. for locked doors on escape routes where panic situations can be foreseen. It classifies panic exit devices by using a 10-digit coding system, each digit referring to a particular feature of the product measured against the standard\u2019s performance requirement. BS EN 1125:2008 applies to type A (push bar panic bolts) and type B (touch bar panic bolts).<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 179 \u2013 Emergency Exit Devices<\/h4><\/a>\n\t\t\t\t\t\t

This standard covers the devices to be used in emergency situations where people are familiar with the emergency exit and its hardware and therefore a panic situation is most unlikely to develop. Lever handle operated escape locks or push pads may therefore be used. BS EN 179 applies to type A (lever handle operated emergency devices) and type B (push pad operated emergency devices).<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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\"BS <\/div><\/a>\n\t\t\t\t\t
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BS EN 1634 \u2013 Fire Resistance Tests for Door and Shutter Assemblies<\/h4><\/a>\n\t\t\t\t\t\t

Fire-resisting doors serve three main purposes in a building; to restrict the initial development of fire; to restrict the spread of a fire; to protect escape routes. Under BS EN 1634-1 test regimes, a door withstands fire attack for a period of time, for example 36 minutes or 67 minutes, and for the purposes of regulations is then described as E30, E60, etc. (BS EN 1634-1).<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 1906 \u2013 Lever Handle and Knob Furniture<\/h4><\/a>\n\t\t\t\t\t\t

BS EN 1906 classifies door furniture by using an 8-digit coding system. A similar classification applies to all building hardware product standards so that complementary items of hardware can be specified to, for instance, a common level of corrosion resistance, category of use, etc. Each digit refers to a particular feature of the product measured against the standard\u2019s performance requirements.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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FAQ \u2013 Frequently Asked Questions<\/h2>\n\n\n\t\n
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FAQ \u2013 Frequently Asked Questions<\/h4><\/a>\n\t\t\t\t\t\t

Here you will find an overview of frequently asked questions about our products. If your question is not answered here or you have further questions, you can contact us via the contact form.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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Purchase Checklist for HOPPE Products<\/h2>\n\n\n\t\n
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\"Purchase <\/div><\/a>\n\t\t\t\t\t
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Purchase Checklist for HOPPE Products<\/h4><\/a>\n\t\t\t\t\t\t

In order to choose the hardware technically appropriate for the entrance door to your flat or house, any interior door or to choose the right window handle it is important to be aware of the following points and to compare them with the information of the product packaging.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":16707,"parent":0,"menu_order":6,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-5","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/www.hoppe.com\/in-en\/author\/simone-stecher-hoppe\/","display_name":"simone-stecher-hoppe"},"relative_dates":{"created":"Posted 4 years ago","modified":"Updated 1 month ago"},"absolute_dates":{"created":"Posted on 10. June 2022","modified":"Updated on 28. April 2026"},"absolute_dates_time":{"created":"Posted on 10. June 2022 11:56","modified":"Updated on 28. April 2026 16:44"},"featured_img_caption":"","featured_img":"https:\/\/www.hoppe.com\/in-en\/wp-content\/uploads\/2023\/02\/HOPPE-Headerbild-Service-und-Kontakt-1-1920-x-1080.jpg","series_order":"","_links":{"self":[{"href":"https:\/\/www.hoppe.com\/in-en\/wp-json\/wp\/v2\/pages\/5","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hoppe.com\/in-en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hoppe.com\/in-en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hoppe.com\/in-en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hoppe.com\/in-en\/wp-json\/wp\/v2\/comments?post=5"}],"version-history":[{"count":10,"href":"https:\/\/www.hoppe.com\/in-en\/wp-json\/wp\/v2\/pages\/5\/revisions"}],"predecessor-version":[{"id":2800473,"href":"https:\/\/www.hoppe.com\/in-en\/wp-json\/wp\/v2\/pages\/5\/revisions\/2800473"}],"wp:attachment":[{"href":"https:\/\/www.hoppe.com\/in-en\/wp-json\/wp\/v2\/media?parent=5"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}