{"id":5,"date":"2022-06-10T11:56:00","date_gmt":"2022-06-10T09:56:55","guid":{"rendered":"http:\/\/www.hoppe.com\/de-de\/?page_id=49"},"modified":"2026-04-30T14:26:36","modified_gmt":"2026-04-30T12:26:36","slug":"contacts-service","status":"publish","type":"page","link":"https:\/\/www.hoppe.com\/gb-en\/contacts-service\/","title":{"rendered":"Contacts & Service"},"content":{"rendered":"
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Contacts<\/h2>\n\n\n\t\n
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\"HOPPE <\/div><\/a>\n\t\t\t\t\t
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HOPPE Addresses Worldwide<\/h4><\/a>\n\t\t\t\t\t\t

More than 20 sites on three continents \u2013 HOPPE Group operates worldwide. You will find the most important addresses and contact options here.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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\"Distributors <\/div><\/a>\n\t\t\t\t\t
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Distributors for Ireland<\/h4><\/a>\n\t\t\t\t\t\t

HOPPE and ARRONE window and door hardware distributors for Ireland can be found here. <\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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\"Contact <\/div><\/a>\n\t\t\t\t\t
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Contact Form<\/h4><\/a>\n\t\t\t\t\t\t

Do you have any questions or concerns? You can contact us quickly and easily using our contact form. We\u2019ll be happy to assist you.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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ARRONE CPD Training<\/h2>\n\n\n\t\n
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\"ARRONE <\/div><\/a>\n\t\t\t\t\t
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ARRONE CPD Training<\/h4><\/a>\n\t\t\t\t\t\t

HOPPE (UK) offers free, in-house CPD sessions for door and window hardware suppliers, facilities managers and architects.\r\n\r\nThe sessions are designed to help you understand the key role that architectural ironmongery plays in all buildings. All training is delivered by the experienced architectural ironmongery team from HOPPE (UK).<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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Downloads<\/h2>\n\n\n\t\n
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Catalogues & Brochures<\/h4><\/a>\n\t\t\t\t\t\t

Take a look at our current catalogues and brochures.<\/p>\n\t\t\t\t\t\t

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\"Mounting <\/div><\/a>\n\t\t\t\t\t
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Mounting Instructions \/ User Manuals<\/h4><\/a>\n\t\t\t\t\t\t

This is how you do it: up-to-date instructions for installing and operating our architectural fittings and handles.<\/p>\n\t\t\t\t\t\t

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\"Declarations <\/div><\/a>\n\t\t\t\t\t
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Declarations of Conformity CE and EU<\/h4><\/a>\n\t\t\t\t\t\t

We have collected our current CE and EU declarations of conformity for you here. <\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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\"DoP <\/div><\/a>\n\t\t\t\t\t
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DoP (Declaration of Performance) Certificates<\/h4><\/a>\n\t\t\t\t\t\t

We have collected our current DoP (Declarations of Performance) certificates for you here.<\/p>\n\t\t\t\t\t\t

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\"Environmental <\/div><\/a>\n\t\t\t\t\t
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Environmental Product Declarations (EPD)<\/h4><\/a>\n\t\t\t\t\t\t

You can view the environmental product declarations for door and window handles as well as electromechanical security hardware here. <\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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Compatibility lists<\/h4><\/a>\n\t\t\t\t\t\t

You will find our current compatibility lists for our smart home products here.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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Videos<\/h2>\n\n\n\t\n
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\"Design, <\/div><\/a>\n\t\t\t\t\t
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Design, Technology, and More<\/h4><\/a>\n\t\t\t\t\t\t

Link to our YouTube Channel<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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Assembly and Installation Videos<\/h4><\/a>\n\t\t\t\t\t\t

Discover how it\u2019s done:\r\nUp-to-date videos for assembling and installation of our products.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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Standards<\/h2>\n\n\n\t\n
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\"BS <\/div><\/a>\n\t\t\t\t\t
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BS EN 1935 \u2013 Single Axis Hinges<\/h4><\/a>\n\t\t\t\t\t\t

This European standard specifies requirements for single-axis hinges for windows and doors opening in one direction only, whose rotation axis is no more than 30 mm from the face of the sash or door. It covers both fixed pin and lift-off hinges and contains additional requirements for hinges intended for use on fire doors.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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\"BS <\/div><\/a>\n\t\t\t\t\t
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BS EN 1154 \u2013 Controlled Door Closing Devices<\/h4><\/a>\n\t\t\t\t\t\t

Providing details on product types, classification by use, test cycles, door mass, corrosion resistance, as well as definitions, product performance requirements, test apparatus, test methods and marking of products.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 1155 \u2013 Electrically Powered Hold-Open Devices<\/h4><\/a>\n\t\t\t\t\t\t

This European standard specifies requirements for separate hold-open devices and also for hold-open mechanisms incorporated in a door closer. Electrically powered hold-open devices for swing doors manufactured according to this European standard can hold a swing door at a fixed position or can allow the door to swing freely. In each case interruption of the electrical supply will cause the controlled door to close positively.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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BS EN 1158 \u2013 Door Co-Ordinator Devices<\/h4><\/a>\n\t\t\t\t\t\t

This European standard specifies requirements for both separately mounted devices and mechanisms incorporated in door closers. There are additional requirements for devices for use on fire\/smoke door assemblies.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 12209:2003 \u2013 Mechanical Operated Locks, Latches and Locking Plates<\/h4><\/a>\n\t\t\t\t\t\t

This standard specifies requirements and test methods for the durability, strength, security, and function of mechanically operated locks and latches and their locking plates for use in doors, window doors, and entrance doors in buildings. The ARRONE range of locks has been successfully type tested to all the requirements of BS EN 12209:2016. The classification achieved is given for each lock separately.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 1303 \u2013 Cylinders for Locks<\/h4><\/a>\n\t\t\t\t\t\t

This European standard on cylinders for locks applies to cylinders and the locks they use. Using an 8-digit coding system each digit refers to a particular feature of the product measured against the standard\u2019s performance requirements.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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BS EN 1125 \u2013 Panic Exit Devices<\/h4><\/a>\n\t\t\t\t\t\t

The main purpose of the performance requirements of this standard is to give safe and effective escape through a doorway with minimum effort and without prior knowledge of the device i.e. for locked doors on escape routes where panic situations can be foreseen. It classifies panic exit devices by using a 10-digit coding system, each digit referring to a particular feature of the product measured against the standard\u2019s performance requirement. BS EN 1125:2008 applies to type A (push bar panic bolts) and type B (touch bar panic bolts).<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 179 \u2013 Emergency Exit Devices <\/h4><\/a>\n\t\t\t\t\t\t

This standard covers the devices to be used in emergency situations where people are familiar with the emergency exit and its hardware and therefore a panic situation is most unlikely to develop. Lever handle operated escape locks or push pads may therefore be used. BS EN 179 applies to type A (lever handle operated emergency devices) and type B (push pad operated emergency devices).<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 1634 \u2013 Fire Resistance Tests for Door and Shutter Assemblies<\/h4><\/a>\n\t\t\t\t\t\t

Fire-resisting doors serve three main purposes in a building; to restrict the initial development of fire; to restrict the spread of a fire; to protect escape routes. Under BS EN 1634-1 test regimes, a door withstands fire attack for a period of time, for example 36 minutes or 67 minutes, and for the purposes of regulations is then described as E30, E60, etc. (BS EN 1634-1).<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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\"BS <\/div><\/a>\n\t\t\t\t\t
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BS EN 1906 \u2013 Lever Handle and Knob Furniture<\/h4><\/a>\n\t\t\t\t\t\t

BS EN 1906 classifies door furniture by using an 8-digit coding system. A similar classification applies to all building hardware product standards so that complementary items of hardware can be specified to, for instance, a common level of corrosion resistance, category of use, etc. Each digit refers to a particular feature of the product measured against the standard\u2019s performance requirements.<\/p>\n\t\t\t\t\t\t

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BS 8300-2:2018 \u2013 Design of an Accessible and Inclusive Built Environment<\/h4><\/a>\n\t\t\t\t\t\t

This British standard explains how the built environment can be designed to anticipate and overcome restrictions that prevent disabled people from making full use of premises and their surroundings.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS EN 12320 \u2013 Padlock and Padlock Fittings<\/h4><\/a>\n\t\t\t\t\t\t

BS EN 12320:2012 classifies padlocks and padlock fittings by using a 7-digit coding system. A similar classification applies to all building hardware product standards so that complementary items of hardware can be specified to, for instance, a common level of corrosion resistance, category of use, etc. Each digit refers to a particular feature of the product measured against the standard\u2019s performance requirements.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\t\n
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BS 3621 \u2013 Thief Resistant Locks (Key Egress)<\/h4><\/a>\n\t\t\t\t\t\t

This British Standard specifies performance requirements and test methods for a thief-resistant, mechanically operated single-point lock assembly (including locking plates, fixing screws, fitting instructions, cylinders, and protective furniture where appropriate) that: a) incorporates a lock conforming to BS EN 12209 that can be unlocked from the inside without a key thereby only allowing keyless egress, and b) is used in doors, windows doors and entrance doors in buildings.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t
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BS 8607 \u2013 Mechanically Operated Push Button Locksets<\/h4><\/a>\n\t\t\t\t\t\t

This standard specifies the requirements and test methods for durability strength and function of mechanically operated push button locksets and their locking plates for use on doors, window doors, and entrance doors in buildings.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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FAQ \u2013 Frequently Asked Questions<\/h2>\n\n\n\t\n
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FAQ \u2013 Frequently Asked Questions<\/h4><\/a>\n\t\t\t\t\t\t

Here you will find an overview of frequently asked questions about our products. If your question is not answered here or you have further questions, you can contact us via the contact form.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n\n\n
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Purchase Checklist for HOPPE Products<\/h2>\n\n\n\t\n
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\"Purchase <\/div><\/a>\n\t\t\t\t\t
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Purchase Checklist for HOPPE Products<\/h4><\/a>\n\t\t\t\t\t\t

In order to choose the hardware technically appropriate for the entrance door to your flat or house, any interior door or to choose the right window handle it is important to be aware of the following points and to compare them with the information of the product packaging.<\/p>\n\t\t\t\t\t\t

\n\t\t\t\t\t\tFind out more<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\t<\/div>\n\n<\/div>\n\n\t<\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":9,"featured_media":16707,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","footnotes":""},"class_list":["post-5","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"coauthors":[],"author_meta":{"author_link":"https:\/\/www.hoppe.com\/gb-en\/author\/simone-stecher-hoppe\/","display_name":"simone-stecher-hoppe"},"relative_dates":{"created":"Posted 4 years ago","modified":"Updated 2 months ago"},"absolute_dates":{"created":"Posted on 10. June 2022","modified":"Updated on 30. April 2026"},"absolute_dates_time":{"created":"Posted on 10. June 2022 11:56","modified":"Updated on 30. April 2026 14:26"},"featured_img_caption":"","featured_img":"https:\/\/www.hoppe.com\/gb-en\/wp-content\/uploads\/2023\/02\/HOPPE-Headerbild-Service-und-Kontakt-1-1920-x-1080.jpg","series_order":"","_links":{"self":[{"href":"https:\/\/www.hoppe.com\/gb-en\/wp-json\/wp\/v2\/pages\/5","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hoppe.com\/gb-en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hoppe.com\/gb-en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hoppe.com\/gb-en\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hoppe.com\/gb-en\/wp-json\/wp\/v2\/comments?post=5"}],"version-history":[{"count":10,"href":"https:\/\/www.hoppe.com\/gb-en\/wp-json\/wp\/v2\/pages\/5\/revisions"}],"predecessor-version":[{"id":1626499,"href":"https:\/\/www.hoppe.com\/gb-en\/wp-json\/wp\/v2\/pages\/5\/revisions\/1626499"}],"wp:attachment":[{"href":"https:\/\/www.hoppe.com\/gb-en\/wp-json\/wp\/v2\/media?parent=5"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}